 | Resume: Vp Technology/CTO/ SR.Director
Danville, CA US
EXPERIENCE IN THE ENTERPRISE ARCHITECTURE, INFRASTRUCTURE ? E-COMMERCEINTERNET ? CLOUD COMPUTING? P&L OPERATIONS IN THE DIGITAL&LEGACY SYSTEMS Cloud Computing (XaaS) ?SOA ? Managed Services ? Technical Strategy? Enterprise Architect ?KPI & TCO Measurements ? Provisioning & Fulfillment Processing Implementation? Industry & Technical Standards (ITIL,TOGAF, Zachman, DODAF, FEAF, Gartner/Meta)? ROI Assessment ? Product management & Implementation ?Cloud Collaborative ?E-Commerce ? Web Services ? | | | | |
| Resume: Open To Anything
Richton park, IL US
EMPLOYMENT EXPERIENCE - /// Blue Cross Blue Shield of Illinois, Chicago, Illinois Quality Assurance Analyst II •I was responsible for supporting all system testing activities specific to functional capabilities. •This included the breadth and depth of test coverage and improve our ability to test interconnected enterprise software in a centralized manner and the reuse of test cases to establish and maintain a regression test bed for HCSC software applications. - Blue Cross Blue | | | | |
| Resume: Data Analyst
Forney, TX US
Data Analyst / Business Analyst/ Database Designer Experienced Database Designer/Business Analyst with a proven record of completing projects on time and under budget. I have automated procedures in a wide range of industries. I specialize in user friendly databases with emphasis on intersystem compatibility. I am looking for a position where my skills can be used to simplify processes and improve profitability. Work Experience Capital One (w/Collabera) / Data Analyst - Dallas, TX -Part | | | | |
| Resume: Network Technician
Virginia Beach, VA US
Active DOD Top Secret Clearance Dear Recruiter, I'd like to talk with you about becoming a member of your company. When I join your company, I will bring with me not only a strong technical expertise but also the dedication to get the job done. Within desktop support at the Navy/Marine Corps Intranet (NMCI) , I handled a number of technical, maintenance, and support issues for Navy and Marine Corps personnel all over the United States. Specifically, I configured, installed, and troubleshot | | | | |
| Resume: Desktop Support
Clinton, MD US
PROFESSIONAL PROFILE Desktop Support / Technician with proven record of the Refresh project and helpdesk at the Dept. of Transportation. Proficient in MS Access, Oracle g and g, C++, Visual Basic, MS Excel, HTML, Outlook, SAP, LotusNotes, MS Office Applications. Strong problem solving, interpersonal, leadership and collaborative skills WORK EXPERIENCE Comcast Technical Support/ Customer Account Executive December -Present •Send signals to cable boxes to refresh and initialize video | | | | |
| Resume: Pc Analyst
Laguna Hills, CA US
professional with experience in large network environment. workstations and sales representatives. Administered Shipleys West Coast help-desk for nationwide support. EXPERIENCE Shipley L.L.C - Manufacturer and developer of chemicals and materials for PWB processing. PC Network Analyst ·Maintained Lotus Notes work request database for all problem tickets ·Troubleshoot and diagnose hardware on networked PCs and local desktops ·Troubleshoot and diagnose network connections for IBM | | | | |
| Resume: Desktop Analyst
Eagleville, PA US
SUMMARY OF QUALIFICATIONS: I am a Information Technology professional with over five years technical and customer support experience. I posses strong and efficient work habits, advanced hardware and software knowledge, break/fix resolution knowledge and excellent information gathering abilities. I have project leader experience and can manage daily assignments, forecast budgets, keep daily progress reports, stock inventory and act as liaison between customer satisfaction and client | | | | |
| Resume: Helpdesk Analyst
Roslyn, PA US
Objective To further my career in the PC Tech / Consulting field, as well as become a member of a team dedicated to the optimal PC performance and satisfaction of it¡¦s clients, and their technical needs. Experience ¡V Philadelphia, PA Web Designer / PC Consulting and Maintenance „X Designed sites for clients using Dream weaver and Fireworks . „X Selected, purchased and setup PC¡¦s and small office networks. „X Suggested ways in which both skills could be utilized to streamline | | | | |
| Resume: Helpdesk Analyst
River Grove, IL US
mainly with; Microsoft Word, Excel, and Outlook. AS & Mainframe environment. Perfectly suited for a level to computer technician or help desk representative position in the IT field, using proven computer and business skills to build upon and foster team, company, personal growth and advancement. • Knowledge of PC hardware construction from ground level up, setup and installation, as well as various peripherals such as printers. • Practical experience in system-operations training, | | | | |
| Resume: Helpdesk Analyst
OBJECTIVE I am seeking a position with growth potential that will make an effective use of my knowledge as Helpdesk Analyst and Information Technology skills. TECHNICAL SKILLS: Hardware: Compaq, HP, Gateway and Dell Software: Windows, . , ME, , , NT and XP Pro . Microsoft Outlook Exchange, Microsoft Internet Explorer, Microsoft Word, Excel, Access, Power Point. Remedy software (Magic Service desk), Citrix Program Neighborhood, VPN new account, Cisco, Active Directory, Land Desk | | | | |
| Resume: Systems Analyst
Upper Marlboro, MD US
US Citizen, Clearable OBJECTIVE: To advance my career in the field of Information Technology and Telecommunications EDUCATION: University of Maryland Baltimore County, Baltimore, Maryland Bachelor of Science, Information Systems, Systems Analysis and Design Track, Completed: December , Major GPA . Certified Remedy Administrator: May A+ Certified in Hardware, A+ Certification in Software by March . years Information Technology work experience COMPUTER SKILLS: Operating Systems: | | | | |
| Resume: Service/Helpdesk analyst
Palmer, PA US
SKILLS • Windows Operating Systems • MS Office Suite • Outlook • Internet Explorer • Intel/Microsoft Active Directory • Citrix • Sybase PROFESSIONAL EXPERIENCE Patient Care, Inc. - West Orange, NJ – Present Help Desk Level /Customer Service/Call Center • Provide support services to Patient Care Computer User Community in a Help Desk Environment • Ensure % response rate within required times frames • Answers - calls per day from end users regarding system related issues • Provide | | | | |
| Resume: Technical Support Specialist
Lithia Springs, GA US
OBJECTIVE Seeking a position of a help desk analyst in a reputed organization where I will get an opportunity to utilize my skills and knowledge to benefit the organization. EDUCATION Computer Science, Bachelor of Science / University of North Carolina, Wilmington, NC GPA ./. PROFESSIONAL EXPERIENCE • Resolved end-user problems related to the installation and configuration. • Creates and maintains user accounts and password resets for the network and various production applications. • | | | | |
| Resume: Desktop Support
New Haven, CT US
Objective: To offer my services as a helpdesk support technician, assisting end users in maximizing productivity by providing accurate and concise information to resolve problems on a first call basis. EMPLOYMENT RBPC Consulting Jan – Present Recommendations, installations, configurations and maintenance of standard hard/software of Windows based PCs. Phone, email and RAS assistance via PC-Anywhere for clients upon call. HP, Compaq, IBM, Dell desk/laptops with HP Printer setups. WinXP | | | | |
| Resume: Customer Services Manager/training Manager
Philadelphia, PA US
PROFESSIONAL EXPERIENCE TRAINING MANAGER, Triversity, Inc, Philadelphia, PA and Toronto, Ontario, Canada Expectations included: „« Development, documentation and implementation of proprietary product training for internal and external customers supporting and using our point-of-sale (POS) software at retail stores, supermarkets, and convenience stores throughout the country. „« Assessment of training needs for all customers through examination of support calls logged online through the | | | | |
| Resume: System Admin
Brooklyn, NY US
() - ftp://joeharney.dnsgo.com http://www.joeharney.dnsgo.com SUMMARY: Computer professional with ten years experience as a Systems Analyst / Administrator in large networks (over , users). Managed networks with diverse operating systems such as; Novell, NT / . Extensive experience in assessing, designing and implementing MIS/IT solutions to solve clients needs. Strengths include consulting, project management, managing teams, and completing | | | | |
| Resume: helpdesk , desktop suport
East Orange, NJ US
OBJECTIVE: To secure a position as Helpdesk Technician utilizing my Computer expertise. SUMMARY: Five years experience as helpdesk coordinator, using strong inter- Personal skills helping customers resolve computer problems. The Ability to teach clients different techniques. EMPLOYMENT Morgan Stanley Financial Trust HISTORY: Level III Technical Support Specialist /-/ • Provided installation/configuration support to Morgan Stanley Financial Advisors with proprietary software, web-based | | | | |
| Resume: Helpdesk Anaylst
Dallas, TX US
Adrian C. Stacia Home () - Cell () - Fair Oaks, Unit G, Dallas, Texas adrian Professional Profile Ten years of Customer Service & Information Technology experience providing on-line technical support. Out-sourced services for Grupo Estrella Blanca, Americanos, EmCare, Greyhound Lines of Canada, and Laidlaw. Professional skills include: • Excellent On-line Customer Service Skills • Call tracking, escalation, and follow-up • Proprietary | | | | |
| Resume: Technical Support Specialist/ Customer Service/ Medical billing and coding Specialist
Lodi, NJ US
Objective: An interesting position utilizing my Technical Support, Customer Service and Health Information skills with a growing company. Experience: Delarue Retail Payment Solution Technical Support Specialist to · Provided Helpdesk support to workers in information and Retail POS processing departments. · worked with various POS programs including Count Smart, CP-CP · Reviewed and tested programs written by programmer analyst. · Support Standard registers/ Encoders and | | | | |
| Resume: it support
Olympia Fields, IL US
Aaron Kimball Marathon Court, Olympia Fields, IL Home () - OBJECTIVE To secure a challenging and permanent position within an organization that will allow me to continue to utilize and expand my computer knowledge and skills. EXPERIENCE TECHNICAL ANALYST August – Present ASEN Computer Associates (Consulting Firm) Schaumburg IL (Abbott Laboratories) Provided technical support for Abbott’s global account * Provided technical support for Abbott’s global | | | | |
| Resume: Helpdesk Desktop Support
Saint Paul, MN US
Objective: Highly motivated, honest and dependable Helpdesk Support Technician. Proven ability to initiate appropriate action, follow instructions and carry out task in an efficient manner. Team player with effective interpersonal communications skill, and a positive, can-do attitude. Skills: •A+ Certification, Microsoft Word, Microsoft Excel •Customer service, communication, problem-solving, •analytical, troubleshooting, team work and good prioritization skills • Works logically under | | | | |
| Resume: Desktop Engineer
Arlington, VA US
SUMMARY: • Desktop/Network Support Analyst (Consultant Engineer) with over years of experience. • Provided Second Level technical support for over years to customers’ LAN/WAN Issues, Desktop/laptop operating systems, software, hardware, as well as enterprise, local printers and related Peripherals. • Resolved users’ action requests received via Telephone, email or walk-in. • Received numerous letters for excellent customer service and technical expertise from various clients and users. | | | | |
| Resume: Computer Hardware Technician
Wadsworth, IL US
Qualifications § Graduated from Concordia University in August of with a Bachelors degree in Management & Communications.§ Customer Relationship Management and through Extensive Experience and Practical Applications§ Proven Ability to Implement Strategies that Improve the Profitability of Internal Operations§ Excellent Communication Skills to Effectively Build Strong Working Relationships within Corporate and Manufacturing Environments§ Adaptable, Organized, Team Leader Work Experience | | | | |
| Resume: Computer Support Specialist
West New York, NJ US
QUALIFICATIONS PROFILE Solutions-oriented Technical Support Analyst with MCSE and A+ certifications, along with extensive experience in administering and servicing networked enterprise systems. Excellent communication and listening skills, contributing to accuracy. Adept in all facets of providing and supervising telephone and local support for desktop and Levels I-II. Strong selling and presentation skills from background as IT account representative. Specialize in LAN/WAN networks for both | | | | |
| Resume: Helpdesk Support Representative
Tampa, FL US
PROFILE IT professional with extensive project management & technical experience in various environments. Total system rebuilds, replacements, and support - hardware and software. IT SKILLS Microsoft Office, all versions Windows Server Windows Server Microsoft Exchange Experience with Imaging Technology Web Server Support in Web Farms IIS SQL Active Directory SMS WSUS Data Network Architecture Distributed Computing Client-Server Architecture Data Storage Architecture Various Backup | | | | |
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