 | Resume: Helpdesk Support
NC US
Clinical Pastoral Education - unit, Rex Healthcare, Raleigh, NC, worked as chaplain on the oncology floor and as on-call overnight chaplain for whole hospital Previous Employment Software Support Helpdesk - Capital Data Systems Contract Programmer - Capital Data Systems Systems Analyst - Carolina Power & Light, Raleigh NC Programmer - Carolina Power & L | | | | |
| Resume: Help Desk Representative
Alpharetta, GA US
CAREER SUMMARY I have twelve years experience in computer networking, administration and personnel management. Eight years experience in helpdesk that went hand in hand with customer service. A+ and Network+ trained, as well as, MCSE Certified for Windows . I started my management career in the US Navy from to . I was honorably discharged as a Petty Officer nd Class (E). I currently work as a technical service provider for LexisNexis, in their Insurance division. I work directl | | | | |
| Resume: Helpdesk, Deskside
Philadelphia, PA US
TECHNICAL DISCIPLINES HARDWARE: IBM Mainframe, AS/, VAX System and PCs, network routers and hubs, Printers, Fax, Modems and Copiers SOFTWARE: Exchange, Internet Explorer, Netscape, Active Directory, all MS Office Suites, Familiar with over different software packages including Legal, Medical and Pharmaceutical NETWORK: TCP/IP, DNS, Subnets, IPAddresses CAREER SUMMARY I have over six years of experience in the Information Systems i | | | | |
| Resume: systems admin network admin helpdesk analyst
Mentone, CA US
Summary of Qualifications : More than years of experience working with computers, peripherals, and connectivity. Supervision of helpdesk technical Analysts, and installer crews. excellent customer service and support. Equipment Purchasing, System ,Network, Account Administration ,and Backups. All aspects of running and supporting our local offices and adhering to Corporate standards. Work on projects in conjunction with Local and Cor | | | | |
| Resume: jjggg
jewett City, CT US
Skills Technical Computer Skills Clinical Educational Analyst Peregrine Support Center .. Database Migration Management Services. Data Protection Module III. Client Security Watch. Microsoft OutLook / Microsoft Projects, Office Blue Print, Electro-Mechanical, Reading/ Design, Employment Pfizer Pharmaceuticals Help Desk Analyst/Project Scheduler/Data Base Management Services Power To Learn CCC Helpdesk /-// Clinical educational helpdesk analyst. | | | | |
| Resume: Network Helpdesk Analyst
Streetsboro, OH US
OBJECTIVE: A Challenging Technical IT position that will utilize my experience, education and certification to allow me to advance my career. EDUCATION: Cuyahoga Community College, Associates Degree in Information Technology - Computer Networking. . CERTIFICATIONS: CompTIA A+ CompTIA Network+ WORK EXPERIENCE: Kelly IT Services, Cleveland, Ohio (Work at Allstate as a Kelly It contractor) Agent Choice T | | | | |
| Resume: IT Helpdesk
Woodbury, NJ US
OBJECTIVE: To excel in a company offering security and opportunities for advancement. QUALIFICATIONS I have a -year history in customer service including + years of IT Helpdesk experience. I have extensive background with Windows NT, , , and XP; MS Office support; Citrix support; VPN support; and Helpdesk tracking software. I have developed excellent verbal and written communication skills. EMPLOYMENT Cendant Mortgage IT Helpdesk Analyst - Supported in | | | | |
| Resume: Information Technology
Houlka, MS US
ississippi Medical Center (Tupelo, MS) -Present Computer Room Operator, MIS Analyst, FMS Analyst positions held. Helpdesk experience, after hours on-call experience, Eclipsys system knowledge, matrix coding experience, rft report writing experience. | | | | |
| Resume: Helpdesk Supervisor
Georgetown, TX US
bjective To use my skills in a growing company obtained over the years of technical computer work and supervision. Experience - May Sears Roebuck Round Rock, TXHelpdesk SupervisorResponsible for the supervision of Helpdesk Associates, x , managing day-to-day schedules, payroll, new project rollouts providing changes to procedures and processes, act as a liaison between our Business Partners and the Helpdesk. Log into Helpdesk | | | | |
| Resume: Help Desk Support
El Paso, TX US
Skills Summary More than years of experience in onsite and remote helpdesk support and administration. Strong background in end-user support for Microsoft Operating Systems and applications, Data Networking, and Internet Services & application. Experience in major CRM software i.e. Siebel Technical Support, Altiris Server, and Hummingbird documentation management application, Microsoft and Novell operating system, Dell/IBM desktop and laptops hardware and supporting Cisco VPN and | | | | |
| Resume: Helpdesk Analyst, RACF Security Administrator, IBM Computer Operator
Oak Park, IL US
CAREER FOCUS: Information Technology Helpdesk Analyst, Security Administrator, Customer Service, IBM Computer Operator SUMMARY Technical helpdesk analyst and security administrator with experience in manufacturing and consulting environments. Outstanding leadership ability and creative problem solving and trouble-shooting skills. Effective communicator able to explain or document complex concepts and ideas to non-technical individuals. Demonstrable multi-tasking skills. Apt pupil with p | | | | |
| Resume: On-line Helpdesk Analyst
Staten Island, NY US
OBJECTIVE: To secure a position that enables me to utilize my capabilities and experience to their utmost potential. EDUCATION: MAINVIEW BASIC, CA ADVANCED, VTAM FOR OPERATIONS, WORDPERFECT ., WINDOWS INTRODUCTION ., EXCEL ., INTRODUCTION TO PERSONAL COMPUTING, MCAFEE HELPDESK AND MAINFRAME COURSES EMPLOYMENT - : EMPIRE BLUE CROSS BLUE SHIELD On-Line HelpDesk (Frist Level): Monitored all On-Line applica | | | | |
| Resume: Application Developer
Wyoming, MI US
CAREER SUMMARY Technical professional with over years experience in Information Systems, Project Management and training and developing skills of other associates. Excellent ability in collaborating with others both inside and outside an organization. Strong work ethics Treat people with dignity and respect Strong analyst and documenting skills PROFESSIONAL SKILLS / CERTIFICATIONS IBM Main Frame, UNIX, NT, Project Management, Sybase, SQL, MVS, JCL CA Job Management Prod | | | | |
| Resume: Desktop Support Tech
Gilbert, AZ US
Objective: To acquire a position with Charles Schwab that promotes my individual growth while contributing to team goals and objectives. Operating System: -Windows XP -Windows Vista -Windows -Mac OSX/Leopard Software: -Cisco IOS -HTML -MS Office Suite -HP OpenView ServiceCenter -X-term -Computer Management Console --MS-DOS (Psexec) -Dell DRAC Certifications: CCNA In Progress MCSE In Progress Awards: - Edwar | | | | |
| Resume: Helpdesk Liaison
Eastampton, NJ US
Helpdesk Liaison, Morgan, Lewis, and Bockius, LLP (June Present) Managed the call queue for over offices, foreign and domestic. Provide first level analyst feedback to all analyst on the helpdesk. Responsible for creating and maintaining multiple technical reports. Assures that all appropriate actions have been taken and documented in calls requiring escalation. Maintains and monitors the helpdesk ticket escalation queue Provide call coverage equal to % of the produ | | | | |
| Resume: helpdesk analyst
Milford, OH US
mail Joyce A. Montgomery Objective I am looking to join a company that I can grow with and learn from and to help them in their future growth. I am a fast learner and very hard worker. Can always depend on me to help out where needed. I enjoy learning new challenges. Education [ - ] Purcell/Marion High School Cincinnati, Ohio [ -present ] University of Cincinnati Currently pursuing a degree in Computer Support\ | | | | |
| Resume: Helpdesk Manager
Lawrenceville, GA US
BRUCE A. PERSON OBJECTIVE To find a suitable position that will allow me to utilize my skills in Helpdesk/Call Center development, implementation and management EMPLOYMENT Risk Management Alternatives May Present Helpdesk Manager Initiated escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding documented targets and SLAs. Provi | | | | |
| Resume: System Analyst / System Admin
Clinton, MD US
SKILLS SUMMARY * Strong leadership, analytical and problem solving skills * Certified Cisco Network Administrator (CCNA) * High level of proficiency in MS Office Suite * Proficient in LAN provisioning, troubleshooting, operations and administration * Proficient in the following Operation Systems: UNIX Solaris ., Windows * Communications: Internet Explorer and Netscape * Ability to work under tight deadlines and ambiguous situations * Team playe | | | | |
| Resume: IT Manager
Bethel, OH US
SKILLS ITIL, Training, Staffing, Reporting, Knowledge Management, Process Management, Project Management, Networking, and Desktop Support CERTIFICATIONS HDI Customer Support Specialist and Helpdesk Manager Certified EDUCATION TUI University current working on completing Information Technology Management Degree PROFESSIONAL EXPERIENCE / Present Sarcom Cincinnati, OH Global Helpdesk Operations Manager (General Electric) Responsible for overseeing th | | | | |
| Resume: Systems or Business Analyst
Irving, TX US
OBJECTIVE Work as a Systems or Business analyst for a growing company. ACCOMPLISHMENTS Implemented New Member Database while Vice President of UTD AITP (Association of Information Technology Professionals) UTD Deans List and National Deans List EDUCATION University of Texas at Dallas B.S. Business Administration, Management Information Systems Concentration Degree expected August - GPA . Vice President of UTD AITP ch | | | | |
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